Ministry child-welfare checks might mean calling police

Social workers unable to access the government’s child-welfare computer system are being told to check with police to see whether there are prior safety concerns about a family, documents show.

A memo to staff in the Ministry of Children and Family Development says a team of 30 technicians is working around the clock to fix the integrated case management system after a week of problems.

Opposition children’s critic Carole James said the memo reveals the ministry’s failure to deal with ongoing problems with the system.